Careers at CanadaHelps
See Open PositionsWe Are Leaders in the Digital Sector
Ready for a rewarding career at the unique intersection of tech and social good?
Every day your work will make an impact that matters.
You’ll thrive in a dynamic, inclusive, flexible, and ambitious culture,
and build lifelong relationships within a powerful network.
What We Do
CanadaHelps is a rapidly growing, mission-driven tech organization and public foundation dedicated to transforming Canada’s charitable landscape. We develop innovative solutions that empower charities to efficiently fundraise online, and connect Canadians to the charities and causes they’re passionate about.
Since 2000, We’ve been a cornerstone of Canada’s charitable sector, processing nearly one-third of all online donations nationwide. In 2020 alone, Canadians donated over $480 million through our platform. Today, we partner with nearly 25,000 Canadian charities to help them thrive in the digital age.
Our Mission
To inform, inspire and connect donors and charities, and to democratize access to effective technology and education in the charitable sector.
Our Vision
We envision a society in which all Canadians are committed to giving and participating in the charitable sector, and in which all charities, regardless of size, have the capacity to increase their impact.
Our Values
LEAD WITH THE MISSION
We share a passion for our work, for the success of the charities and donors we serve, and for the potential of technology to create a better world.
DO THE RIGHT THING
We behave honestly and ethically when dealing with people inside and outside the organization. We treat people with respect and fairness, and cultivate an atmosphere where people can be themselves and express their diverse needs and working styles.
ASPIRE FOR MORE
We are a group of ambitious people who are committed to learning in action. We are resourceful, nimble, and not held back by small-picture thinking because we know there is so much more impact we can achieve.
OWN IT
We are focused on results, and take ownership for our own work, that of our team, and for the success of the organization as a whole. We exercise good judgement, and step up and propose solutions.
CUT COMPLEXITY
We strive to do things simply, and believe perfect is the enemy of good. We want to eliminate bureaucracy and reduce complexity in thinking, processes, design, and decision making.
MAKE EACH OTHER BETTER
We recognize the interdependence of our work and collaborate to succeed and to help each other grow. We speak up when it is easy and when it is hard. We share our ideas, information and expertise, and we are open to receiving feedback.
BE STRATEGIC
We are proactive. We make smart, deliberate choices based on a thoughtful assessment of context, mission, sustainability, and impact, while acting with a sense of urgency.
Be Part of a Passionate Team
TECH FOR GOOD
Do what you love every day knowing your work impacts the lives of millions of people supported by Canadian charities. At CanadaHelps, pride in what you do comes naturally.
LEARN AND GROW
Driven, talented people join our team to tackle meaningful challenges in a progressive environment. Here, you’ll have the autonomy to make a real impact, while working alongside supportive peers. Take your career to the next level with CanadaHelps.
A GREAT PLACE TO WORK
We’ve cultivated an atmosphere where you can be yourself and openly collaborate and share new ideas with your colleagues. The CanadaHelps team is a high-performing unit that values accountability, support, and making an impact.
Benefits and Perks:
💰 Competitive salary
📈 RRSP match program
🩺 Health, dental and vision benefits (flexible programming based on your needs)
🌴 Generous vacation program
🌱 Paid time off programs – sick, personal and mental health days per year
☀️ Summer hours (office closed on Fridays before a long weekend)
🎉 Birthday day off
🌎 Work from Abroad: Employees can work internationally in eligible countries for up to 90 days per calendar year
🤓 Professional Development budget per calendar year
Engineering
Our engineers are building tools that change lives. The team uses modern technologies to build effective, fundraising software.
This scalable software is used by millions of Canadians and 25,000+ charities. If you’re looking to tackle complex technical challenges and have work with impact, check out our open positions.
Marketing
Passionate, creative, and data-driven, our marketing team combines engaging content with conversion focused strategies.
Whether you’re optimizing our eCommerce experience, creating a webinar for our clients, or creating an email drip campaign to engage a new lead, you will use your skills to make a positive social impact.
Data and Analytics
Our Data & Analytics team provides the insights we need to make smarter, data-driven decisions.
They help us set goals and measure success through advanced data, analytics, and business intelligence.
Product
How do we design products that make our users’ lives easier, and raise more money for critical charitable work?
This is the job of our Product team who bring CanadaHelps’ vision to life. Through great innovation and design, this team stays on top of the competition, is forward thinking, and loves to solve complex problems with simple, effective solutions.
Charity and Donor Relations
We know customer satisfaction is essential to an organization’s success and this team is crucial to accomplish just that.
As the first point of contact, you’ll provide expert advice and unparalleled support, making an impact in the lives of donors and charities across Canada.
Charity Engagement and Success
The relationships with our charity partners matter to us, and this team has the privilege of spending their days speaking with them.
It’s easily the most gratifying “sales” job you’ll find. This team is entrepreneurial and achievement-oriented, knowing every success they have is also the success of a charity.
Human Resources, Admin, and Operations
Our HR, Admin, and Operations teams work to empower our employees, ensuring they’re set up for success from day one.
They also keep the critical (though less visible) parts of the organization running smoothly.
Finance
As a company processing hundreds of millions of dollars a year in donations, our Finance team is the irreplaceable part of that.
This team ensures donors’ money gets to the right charity quickly, keeps on top of our records and regulatory compliance, and forecasts, budgets, and reports revenue and expenses.
Recruitment Process
